ZA Life Limited (with business name as ‘ZA Insure’) is authorized and regulated by Insurance Authority of the Hong Kong SAR. ZA Bank Limited (‘ZA Bank’) is a licensed insurance agency (license number GA1009) authorized by ZA Insure. The insurance applications to the products mentioning below are subjected to ZA Insure’s underwriting and acceptance. Please refer to the Product Brochure for detailed product features and provisions issued by ZA Insure for detailed terms and conditions. ZA Insure underwrites the following products:

ZA Life Protection, ZA Cancer Protection, ZA Heart Attack & Stroke Protection, and ZA Savings Insurance.


Generali Life (Hong Kong) Limited (‘Generali’) is authorized and regulated by Insurance Authority of the Hong Kong SAR. ZA Bank is a licensed insurance agency (license number GA1009) authorized by Generali. The applications of Generali’s insurance products are subject to Generali’s underwriting and acceptance. Generali is solely responsible for all approvals, coverage, compensations, and policy maintenance in connection with its insurance products. Please refer to the product brochure for detailed product features and provisions issued by Generali for detailed terms and conditions. ZA Bank will not be involved in the sales process and will not be responsible for the features and protection offered under the insurance products underwritten by Generali. Generali underwrites the following products:

Z-Save Pro Insurance, Z-Retire Pro Insurance, Z-Life Pro Insurance, Z-Protect Pro Insurance, and LionHarvest Pro Deferred Annuity.


Z-Save Pro Insurance, Z-Retire Pro Insurance, Z-Protect Pro Insurance, and LionHarvest Pro Deferred Annuity (the “products”) are long-term participating life insurance plans with a savings element underwritten by Generali. These products are neither a bank deposit nor a bank savings plan and is intended for sale in the jurisdiction of Hong Kong SAR only. Part of the premium pays for the insurance and related costs. The savings element is reflected in the cash value of the policy, which includes guaranteed value and non-guaranteed value. These products are aimed at customers who are able to and willing to pay the premiums for the whole of the premium payment term. As a result, you are advised to have sufficient funds to cover for future premium payments. These products are designed for individuals who look for long-term savings and are not suitable for people looking for short-term gains.

Z-Life Pro Insurance is a long-term life insurance plan with a savings element underwritten by Generali. The product is neither a bank deposit nor a bank savings plan and is intended for sale in the jurisdiction of Hong Kong SAR only. Part of the premium pays for the insurance and related costs. The savings element is reflected in the premium refund benefit payable at the end of the policy term. The product is aimed at customers who are able to and willing to pay the premiums for the whole of the premium payment term. As a result, you are advised to have sufficient funds to cover for future premium payments.


In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between ZA Bank and you out of the selling process of ZA Life Protection, ZA Cancer Protection, ZA Heart Attack & Stroke Protection, and ZA Savings Insurance, or processing of the related transaction, ZA Bank will enter into Financial Dispute Resolution Scheme process with you; however, any dispute over the contractual terms of ZA Life Protection, ZA Cancer Protection, ZA Heart Attack & Stroke Protection, and ZA Savings Insurance should be resolved directly between ZA Insure and you.

In respect of an eligible dispute (as defined in the Terms of Reference of the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between ZA Bank and you out of the premium payment process for the sales of Generali’s insurance products, ZA Bank will enter into a Financial Dispute Resolution Scheme process with you. Any disputes over the insurance product’s sales process between you and Generali and/or Generali Insurance Advisor and/or contractual terms of the Generali’s insurance products should be resolved between Generali and you directly.


ZA Insure would provide ZA Bank commission as remuneration for distribution of the products. Generali would provide ZA Bank commission as remuneration for customer referrals.

ZA Savings Insurance is a life insurance plan with savings element underwritten by ZA Insure. It is not a bank deposit or bank savings plan. ZA Insure Policyholders are subject to the credit risk of ZA Insure.

Generali Policyholders are subject to the credit risk of Generali. Any premiums you paid would become part of Generali’s assets. You do not have any rights or ownership over those assets, and your recourse is against Generali only. Generali’s financial strength may affect its ability to meet the ongoing obligations under the insurance policy.

If you discontinue and/or surrender LionHarvest Pro Deferred Annuity, Z-Retire Pro Insurance, Z-Save Pro Insurance and/or Z-Protect Pro Insurance in their early years by sending a written request to Generali, the amount of the benefit you will get back may be considerably less than the amount of the premium you have paid. You should refer to the illustration(s) for a detailed understanding of the projected surrender value(s).
You may request to surrender Z-Life Pro Insurance by sending a written request to Generali during the policy term. However, the premium paid will not be refunded (except during cooling-off period) and there is no surrender benefit in the policy so you may suffer a significant loss.

ZA Savings Insurance is a limited offer, and ZA Insure reserves the right to accept to decline any application subject to the plan’s availability.

ZA Bank and Generali will not render you any legal, accounting or tax advice. You are advised to check with your own professional advisor for advice relevant to your circumstance.

Please read the product brochure and other product materials carefully to understand if the insurance product(s) meets your needs and circumstances. You should read the illustration and policy provisions for the terms and conditions of the product(s) before proceeding with the application.